Innovato is producing the most powerful web and email customer sales/support solutions, tailored specifically for smaller fast-paced companies.

  • Return corporate search results better than Google.
  • Answer 90% of web questions in 1 second.
  • Answer 90% of email questions in 1 minute.
  • Exceed your customer's expectations.
  • Slash your support costs.

    • Systems

    Corporate Search, Product Search, Automatic Email Response, Web Self-Service Problem Resolution, Personal Website Agent, and Customer Sales and Marketing Automation.

    Demos

    Demos of Innovato's products and future products

    Our Solutions

    We are currently developing a suite of products that will:
    1. build a dialog with each customer, finding answers to his questions,
    2. automatically convert a company's existing FAQs, documents, and website, into a corporate knowledgebase that answers most users' questions,
    3. respond to plain English, using advanced linguistic technology, syntactic and semantic knowledge, fuzzy matching, and tolerance for misspelling.
    4. respond better with each customer interaction,
    5. fit right into a customers' existing workflow and escalation process, and
    6. be extremely useful from day one.